Body
Upon NetID activation, it is recommended that you enroll in NetID Password Self Help. The self-help feature will enable additional password reset options for you in the event that you later forget your NetID password. If you are not enrolled in self-help and forget your password, you will need to contact the OIT Support Center to reset it.
How to Enroll in NetID Password Self Help
- Go to the Identity Portal
- Hover over Account Management and select Password Self Help from the drop down menu.

- Log in with your NetID and password.
- On the Self Help Enrollment page, click Next to start the enrollment process.

- On the Contact Details page, provide either a cell phone number or an email address. Click Next. NOTE: If you are an employee, do not use your employee email address.

click to enlarge
- On the Help Desk Question page, choose a question from the menu and provide your answer. Click Next.

- On the Finish page, verify that all information is correct. Click Finish.

You are now enrolled in self help, and will be able to reset their password on your own.