How to Fix the Display Size of Your Remote Connection

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When connecting to your Office PC, you may experience screen size or resolution issues. If you are using a 4K monitor, the default size of the display may be too small. Read on to learn how to adjust the display. 

Adjusting the Display Configuration for Your Remote Connection

  1.  Open up the Remote Desktop Connection program. From the Start Menu search for Remote Desktop Connection and launch the application. 
    Have the user open up Remote Desktop Connection program. From the Start Menu search for Remote Desktop Connection and launch the application. 
     
  2. When the application launches, click on Show Options to display the full list of preference tabs.
    When the application launches, click on Show Options to display the full list of preference tabs. 
     
  3. Navigate to the Display tab.
  4. Under Display Configuration, move the slider to 1920 by 1080 pixels (this is the second largest notch on the slider). 
    Navigate to the Display Tab Move the notch back one space from the Large so that the option shows 1920 by 1080 pixels.
    click to enlarge
     
  5. Click Connect. 

 

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Article ID: 119084
Created
Fri 10/23/20 5:49 PM
Modified
Wed 5/25/22 7:45 PM