Installing Software Using Jamf Self Service

Summary

The Jamf Self-Service allows you to install most software that is purchased through OIT for your office Mac computer.

Body

If your University-owned Mac or iOS device is not enrolled in Jamf, please submit a Jamf enrollment request.

The Jamf Self Service portal will be installed on all Mac computers that are managed by the Office of Information Technology. The Self Service portal allows OIT Technicians to "send" applications to your computer, so that you can download them at your convenience, and without the need for administrative rights. All of the software available in the Self Service portal is campus approved. 

Installing Software Using Jamf Self Service 

Note: You will need to have purchased your desired software and received an email from the OIT Support Center confirming that the software is available before you can follow these instructions.

  1. From the toolbar at the top of your screen, click on Go and then Applications
    Screenshot of the Mac desktop with a red box around the Go option, a red box around the Applications option, and a red arrow pointing towards the Applications option.
  2. Scroll down until you see the Self Service button. Double Click on Self Service.
    Screenshot of the Applications option with a red box around the Self Service option and a red arrow pointing towards Self Service option.
  3. In the Self Service window, you will see a list of software. Click the Install button next to the software you would like to install.
    Screenshot of the Self Service portal with a red box around the install button and a red arrow pointing toward the install button.
  4. In the window at the top of the screen. You will see a progress bar showing your installations progress.
    Screenshot of the JAMF Self Service center with a red box around the installation progress bar and a red arrow pointing towards the installation progress bar.
  5. From the Mac desktop, go back to Go and then Applications and the software you installed will now be listed.
    Screenshot of the Applications menu with a red box around the Adobe Acrobat DC folder and a red arrow pointing towards the Adobe Acrobat folder.
If you do not see the self service icon in your Applications menu, please contact the OIT Support Center.

 

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Details

Details

Article ID: 120084
Created
Mon 11/9/20 6:53 PM
Modified
Fri 5/6/22 8:32 PM

Related Services / Offerings

Related Services / Offerings (1)

Enroll a University-owned Mac or iOS device in Jamf for enterprise-level management of macOS releases, Apple App Store apps, security tools, software deployment, and more.