The following instructions will assist you in mapping a shared mailbox into Outlook for Mac.
Accessing Shared Mailboxes in Outlook for Mac
- Launch Outlook, and then click on Tools tab then Accounts.
![Outlook program with the Tools menu selected and a red box highlighting the "Accounts..." button.](https://unr.teamdynamix.com/TDPortal/Images/Viewer?fileName=81fd7326-a148-4cfe-975f-b149a312331c.png)
- On the accounts page, select Advanced from the bottom right.
- Select the Delegates tab, then under the "Open these additional mailboxes:" section select the + button.
![Accounts menu with the delegates tab selected and a red box highlighting the open these additional mailboxes and the + button below it.](https://unr.teamdynamix.com/TDPortal/Images/Viewer?fileName=77236733-b5eb-48fe-a626-ee4c383c3cf6.png)
- Select New Account, enter the shared mailbox name in the E-Mail address section then select Add.
- Close and restart Outlook for the shared mailbox to appear.
Note: Changes may take up to one hour to take effect.
Sending from the Shared Mailbox
To send from the shared mailbox open up a new email message. The shared mailbox will already be listed, provided it was added correctly.
![Screenshot of a New Outlook Message in Outlook for Mac.](https://unr.teamdynamix.com/TDPortal/Images/Viewer?fileName=779b7764-7e67-41cf-9ae2-b2cb4e2c4688.jpg)