Knowledge Base

Categories (11)

Accounts and Access

Your NetID, NSHE ID, and more. Learn how to manage your University login credentials and troubleshoot common issues.

Software and Apps

Software purchasing and installation instructions, plus user guides for the University's most popular software titles, platforms, and applications.

Computing and Printing

Technical assistance for University-owned computing hardware and peripherals. Hardware procurement and surplus disposal. Support for computing facilities such as computer labs, classrooms, and conference rooms.

Using Email, Phone, and Collaboration Tools

Articles covering email, phone, Microsoft Teams, University websites. and conferencing options.

Learning and Working Remotely

Remote Services are resources offered by the University that can be connected to virtually. These include Office Computer Remote Access which allows you to connect to your work computer from anywhere or Virtual Campus Resources which include: Virtual Desktop environments for active students, faculty, and staff to access campus software and WolfCloud for employees who require server operating system environments.

**For a complete list of all off-campus technology resources available for those affected by the Coronavirus pandemic, please Alternative Operations Resources (COVID-19) category in the Knowledge Base.**

School of Medicine Systems

No articles currently.

Storing and Sharing Files

Department NAS Storage, NevadaBox, OneDrive, and more. These articles will help you understand the storage options available to University students and employees.

Networks, Connectivity, and Troubleshooting

Articles covering the University's wireless, Ethernet, and ResHall networks.

Systems, Data Infrastructure, and Research Technology

The Office of Information Technology wants to make sure that your data is secure, protected, and accessible. In keeping with this mission statement, the University's Data, Web, and Cloud Systems (also known as Critical Systems) utilizes the power and versatility of cloud based storage options, alongside self-managed options, to manage and back-up over a petabyte (1,000 terabytes) of data.

No articles currently.

Information Security

Every day, faculty, staff and students access resources and log into systems that contain secure data. Therefore, it is vitally important to understand how to keep data secure and ensure that your computer is safe from attack or other malicious activity and your login IDs are not compromised.

Alternative Operations Resources (COVID-19)

The Office of Information Technology provides numerous technology resources to maintain business and academic continuity during the coronavirus pandemic. Whether you are working or studying, at home or on-campus, we are here to meet your technology needs during this unprecedented and challenging time.

Articles (4)