Troubleshooting NSHEID Login Issues

Verify You are Using the Correct Credentials

NSHEID's are commonly used to log into the MyNEVADA system. Make sure you are using your NSHEID (Ex. 8000123456) and not your MyNEVADA applicant username or NetID when attempting to log in.

Cached Credentials

Very commonly browsers can cache old or incorrect credentials for automatic log in. Opening an incognito or private browsing window allows you to bypass any cached credentials.

Private/Incognito Window Instructions

If you are able to log in after utilizing a private/incognito window you will need to clear your browser cache to make sure you can log in normally moving forward. Please see our instructions for clearing a browser cache


For additional information on accessing MyNEVADA please see the MyNEVADA Help Center.

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Article ID: 119018
Fri 10/23/20 12:08 AM
Wed 5/4/22 2:08 PM

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