Installing Software Using Jamf Self Service+

This article is only for university owned and OIT managed Apple devices. 

The Jamf Self Service+ portal will be installed on all Mac computers that are managed by the Office of Information Technology. The Self Service+ portal allows OIT Technicians to "send" applications to your computer, so that you can download them at your convenience, and without the need for administrative rights. All of the software available in the Self Service+ portal is campus approved. 

Installing Software Using Jamf Self Service 

Note: You will need to have purchased your desired software and received an email from the OIT Support Center confirming that the software is available before you can follow these instructions.

  1. From the toolbar at the top of your screen, click on Go and then Applications
    Screenshot of the Mac desktop with a red box around the Go option, a red box around the Applications option, and a red arrow pointing towards the Applications option.
     
  2. Scroll down until you see the Self Service button. Double Click on Self Service+.
    Screenshot of the Applications option with a red box around the Self Service option and a red arrow pointing towards Self Service option.
     
  3. On the Self Service+ home page, there will be a Featured Content list of software to install. You can use the Search function to find available installable software, or click Catalog see all available software in a single list.
    Featured Content display image               Self Service+ left side tabs with Search function and Catalog highlighted by red boxes
     
  4. Select the Install button to install software. You will see a progress wheel showing you installation progress.
    Software offering with the Install button highlighted by a red box and arrow.
    Software install progress window showing the spinning circle
     
  5. From the Mac desktop, go back to Go and then Applications and the software you installed will now be listed.
    Screenshot of the Applications menu with a red box around the newly installed software title.
     
  6. For future software installs Self Service+ can now be accessed as an item in the Status Menu. Click the + icon and select Get Software to open Self Service+ again.
    Status Menu with the Get Software button highlighted

     
If you do not see the self service icon in your Applications menu, please contact the OIT Support Center.

 

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