Wireless Troubleshooting on Android Devices

An important step in troubleshooting wireless network issues is to forget a Network connection to remove any potential conflicts. These steps will show you how to delete a wireless network profile on an Android device:

  1. From the home screen, choose Settings.

  2. In the settings menu, choose Connections

  3. In the Connections menu select Wi-Fi.

  4. Locate eduroam and long press on the name.

  5. When the menu appears choose Forget network.

  6. Now attempt to reconnect to eduroam.


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Article ID: 133828
Wed 6/30/21 2:30 PM
Thu 5/26/22 2:51 PM