For Med users experiencing performance issues with a Charter Spectrum phone or fax line, click Request Service to report an incident. Performance issues include interference, reception issues, static/clicking/echoing, etc.
Information Needed
In order to report this incident, you will need the following information about a recent call where the issue occurred:
- Date and time of occurrence
- Incoming number and outgoing number
- Frequency of issue (reoccurring or intermittent)
- Description of issue