WolfDocs (OnBase)

WolfDocs (OnBase) is a single enterprise information platform for managing content, processes, and cases. WolfDocs speeds up processes and reduces costs by capturing important information into one system; managing data, documents, and processes; integrating with your existing systems; providing instant access to everyone who needs it; giving visibility into your processes and system performance and securely storing, protecting and deleting your information.

Access OnBase

Request Access

New to OnBase? The information below summarizes the basic process for gaining access to OnBase and the materials needed for new customers. 

1. Apply for OnBase Access
   Use the Security Application to request WolfDocs (OnBase) access.

2.  Access OnBase
   After your request for access has been processed, you can log in to the OnBase Web Client to access Wolfdocs. Additionally, you can install the Hyland Unity Client by following our instructions on how to install the Hyland Unity Client FEP3.

3. Create a Hyland Profile
   Create a Hyland Profile and use HSI: 22248 when completing the online form to have your personal account tied to the larger UNR account. Your Hyland profile will allow you to access 200+ hours of training, an online community of Hyland users and subject matter experts, and other resources listed below. 

OnBase Help

Front-End Support

Front-end support of business applications like OnBase is typically provided by the functional owner of the application, i.e. a department or individual outside of the Office of Information Technology with in-depth knowledge of an application's usage and functionality. If you are an end user of OnBase, please contact the department or person that provides user support. 

Back-End Support

The underlying service technology and maintenance is provided on the back-end by OIT's Business Applications Services. To reach the Business Applications team for WolfDocs (OnBase) support, please submit a Business Applications ticket.

Watch Training Videos

Using your Hyland Profile, watch the training videos below to learn the basics of OnBase.
 
Introduction to OnBase (19 min) - A brief, non-technical overview of OnBase
End User Essentials: OnBase Foundation Unity Client (75 min) - Learn the basic features and functionality of the OnBase Unity Client  
End User Essentials: OnBase Foundation Web Client  (61 min)- Learn the basic features and functionality of the OnBase Web Client
 

Resources

With your Hyland profile, you will have access to the following resources and materials: 

• OnBase Training : 200+ hours of OnBase Technical video training and on-demand lab environments
• OnBase Learning Paths: Logical, step-by-step sequences of OnBase courses focused on a single role such as Business Analyst, Workflow Administrator, Forms Developer
• OnBase Community: Network with Hyland customers, partners and employees, share points of view and ask questions of subject matter experts
• OnBase Guides: Discover valuable business content, technical information, presentations, Q&A forums
• OnBase Technical Support Knowledge Base: Articles written by Hyland's Technical Support team
• OnBase Certifications: Certification courses that are required to access some of the advanced features in OnBase

Cost

WolfDocs hosting and maintenance costs for FY 20 have been paid by OIT. Central funding options are being considered for future fiscal year(s). We expect to provide a status to departments using WolfDocs around mid-fiscal year.