It is important to maintain your computer so that it doesn’t break down during a critical part of the semester. Below are a list of steps that you can take to make sure that your computer is in pristine condition all year round.
Basic Troubleshooting Steps
Knowing how to fix simple issues could save you from needing to deal with big issues. Refer to the Office Computer Troubleshooting page to learn some basic troubleshooting steps to take.
Additionally, please take a look at our section on computer information. This section will help you identify useful information for the technician should you need their assistance to resolve an issue.
Know Your Warranty Status
The Office of Information Technology will service any UNR-owned computer. However if your computer is no longer under warranty, we will be limited on the services we can provide. Knowing how long your computer is under warranty could mean the difference between free support, or a sizable bill for new parts.
Additionally, the warranty can inform you if your computer is owned by UNR. Learn how to check Office Computer Warranty Information.
Backup Your Data
Nothing feels worse than losing important data. Nothing. Our self-help page on backing-up data will help ensure that you’re not fully relying on a single hard drive to keep your information safe and secure.