Not sure how to find your computer name, service tag/serial number, IP address, or MAC address? If you need to contact the OIT Support Center for technical assistance with your computer, it is important to know how to obtain certain information that will help the OIT Technician diagnose and resolve your issue.

Articles (5)

Computer Name

Steps for finding the hostname of your PC or Mac.

Serial Number

How to locate the serial number of a Dell, HP, or Mac. The serial number of a Dell is called the Service Tag.

IP Address

Learn how to locate the IP Address of your PC or Mac.

MAC Address

How to find the MAC address of your PC or Mac.


How to capture screenshots on a PC or Mac.