Steps for First Time Connection to the VPN - iOS

  1. If your device is managed by the university you can install the GlobalProtect Client via the Self Service Application in the Featured Apps section, otherwise navigate to the App Store and install GlobalProtect.
    GlobalProtect Icon
  2. After installation is complete open the GlobalProtect app and under the What's your portal address? enter then select Connect.
    Portal Address entry screen with the input showing
  3. A popup asking for permission by Global Protect to add VPN configurations will appear, select Allow.
  4. The page will redirect you the Microsoft login site where you will login with your NetID in the form of and NetID password. Logging into the VPN now requires MFA (Multi-Factor Authentication) via Microsoft Azure. If you have an active employee University email account you will likely already set up an MFA method which will be used to authenticate here. 

    However, if you have not yet set up a multi-factor authentication method you will need to do so. To do this, please visit the Managing your Multi-Factor Authentication Set-up Knowledge Base article.
    Microsoft login page
  5. Once authenticated you will see a confirmation popup with the Welcome to Global Protect header and will see a VPN icon in the upper right hand corner of your screen.
    GlobalProtect confirmation screen and a red circle highlighting the VPN icon in the upper right corner
  6. You are now connected to the VPN!
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Article ID: 156294
Tue 1/9/24 4:29 PM
Wed 1/31/24 9:18 AM