Public folders allow a group of users to access one inbox for a department email address, and if enabled, to send an email from the public folder's email address. Learn how public folders and shared mailboxes differ.
Access a Public Folder
If you are the primary contact for a public folder, you may click the Request Help button above to add someone to a public folder. Once access has been granted, the newly added user should refer to the applicable instructions for accessing a public folder.
Public Folder Support
Knowledge Base Articles
Browse the Accessing Public Folders category of the Knowledge Base to find self-help articles and answers to common questions.
Submit a Ticket
Click the Request Help button above to get assistance with a public folder request or issue.