Accessing Public Folders on Outlook for Mac

Due to the University's move to Office 365, users are currently unable to access Public Folders using Outlook for Mac. The Office of Information Technology does have a way for users on Mac to access public folders by utilizing the Microsoft Remote Desktop application. To request access to the Outlook Remote Server, please contact the OIT Support Center.

Setting Up the Outlook Remote Server on Your Mac

You must already have been granted permissions to the Outlook Remote Server before you can start this process. If you need access to the Outlook Remote Server, please contact the OIT Support Center

  1. From the Mac Desktop select Go and then Applications.

    Screenshot of the Go menu on Mac with a red box around the Applications option and a red arrow pointing towards the Applications option.
     
  2. Scroll until you see Microsoft Remote Desktop and double click to open the application. 

    Screenshot of the Applications folder with a red box around the Microsoft Remote Desktop application and a red arrow pointing towards the Microsoft Remote Desktop application.
     
  3. When the Microsoft Remote Desktop application opens, click on Remote Resources.

    Screenshot of the Microsoft Remote Desktop with a red box around Remote Resources and a red arrow pointing towards Remote Resource.
     
  4. When the Remote Resources window appears, enter in the following information in the fields.
    URL: https://remote.unr.edu/RDWeb/feed/webfeed.aspx
    User name: UNR\NetID
    Password: NetID password

    Once that information is entered, click on Refresh.

    Screenshot of the Remote Resources menu with a red box around the Refresh button and a red arrow pointing towards the Refresh button.
     
  5. You should now see a list of options under Remote Resources. Scroll down until you see Outlook 2016. Double click to launch the application. 

    Screenshot of the Microsoft Remote Desktop application with a red box around Outlook 2016 and a red arrow pointing towards Outlook 2016.
     
  6. When the application launches you will see the RDP Disclaimer page. Click on the OK button.

    Screenshot of the RemoteApp Connection screen with a red box around the OK button and a red arrow pointing towards the OK button.
     
  7. If this is the first time that you have launched the application, you will need to set up your Outlook Profile. From the Welcome to Outlook 2016 window click on Next and follow the instructions to add an email account in to Outlook.

    Screenshot of the Welcome to Microsoft Outlook 2016 with a red box around the Next button and a red arrow pointing towards the Next button.
     
  8. Outlook 2016 will now open. To access your public folders, follow the instructions for accessing public folders on Outlook 2016 or 2019. 

 

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Article ID: 117089
Created
Sat 9/26/20 12:19 PM
Modified
Wed 5/18/22 3:55 PM

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