Request help with office computer remote access issues, including configuration issues or problems connecting to your office computer after access has been granted.
Support for Remote Connection Issues
Knowledge Base Articles
Browse the Office Computer Remote Access category of the Knowledge Base to find self-help articles and answers to common questions.
Submit a Ticket
Click the Report Issue button above to get assistance with a remote connection issue. To help us resolve the issue, please be prepared to provide the following information:
- Identifying information of the office PC you are connecting to
- Make/model of the machine you are connecting from
- The steps a technician can take to reproduce the problem