Report Wireless Network Issue

Request help with wireless network connectivity or credentialing issues. Wireless networks include eduroam, UNR Guest, and UNR-IOT.

Support for Wireless Issues

Knowledge Base Articles

Browse the Wireless Access category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with an issue on one of the University's wireless networks. To help us resolve the issue, please be prepared to provide the following information (if applicable):

  • The network on which the issue is occurring (eduroam, UNR-IOT, or UNR Guest)
  • MAC address of your device
  • Physical location
  • The steps a technician can take to reproduce the problem