Report a ResHall Network Issue

Request help with your ResHall Ethernet connection.

For assistance with device registration, please submit a Device Registration Assistance request.

Support for ResHall Network Issues

Knowledge Base Articles

Browse the ResHall Network category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with a ResHall Ethernet issue. To help us resolve the issue, please be prepared to provide the following information (if applicable):

  • The port number on the Ethernet jack wall plate
  • Your MAC address
  • Your IP address    
  • Your physical location 
  • The steps a technician can take to reproduce the problem