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Services or Offerings?
1. Report a Technology Problem
  1. Services
  2. Classroom Technology (Office of Digital Learning)
Choose this option in a classroom or TLT supported area if something is not working as anticipated or previously experienced. Additional options will be available after requesting this service. Please report Facilities issues (temperature, clock, seating, lighting, etc.) to Facilities by following this link: https://tma.unr.edu/
2. Webinar, Video Conference (Zoom or Skype) Support Request
  1. Services
  2. Classroom Technology (Office of Digital Learning)
This is where academic webinar and video conference help with Classroom Technology support can be requested. We assist with conferencing equipment (in some cases, based on availability and use case), Webinar's (academic, in general), or Zoom conferences, with or without hardware support.
3. Software Installation
  1. Services
  2. Classroom Technology (Office of Digital Learning)
Click this link if you are teaching in a specific room and need to have software installed that is outside of what is normally installed on classroom PC's.
4. Room Training
  1. Services
  2. Classroom Technology (Office of Digital Learning)
Help! I don't know how to work this room, or EVERYTHING has changed in here since the last time I taught in here and I need to know how to make it go now!
5. Add or alter technology in an existing or new space
  1. Services
  2. Classroom Technology (Office of Digital Learning)
Use this option if you manage or are responsible for a classroom space and would like Classroom Services help adding, updating or improving the technology and/or usability of the space. This can include digital signage, conference rooms or new or existing classroom space. Some requests require Departmental or FMS's and/or budget approval and consultation.
Admin Rights Request
  1. Services
  2. College of Engineering IT
  3. User Accounts
  4. UNR Accounts (NetIDs)
Request for administrative access to the operating system on a computer or device, typically required to install new software or make system-level changes.
Anaplan Access
  1. Services
  2. Security Application
Request access to Anaplan.
Astra Access
  1. Services
  2. Security Application
Request access to Astra.
ASUN/CSE Technology General Help Request
  1. Services
  2. ASUN/CSE
  3. ASUN Technology Help
Any technology help for equipment in the office.
Business and Finance OnBase Support
  1. Services
  2. Business and Finance Services Requests
Use this service to request assistance with any of Business and Finance's OnBase applications.
Club Funding
  1. Services
  2. ASUN/CSE
  3. Clubs and Orgs
Navigate to request funding for events, operations, and other things for your club.
Computer Issue
  1. Services
  2. College of Engineering IT
  3. Hardware Issues & Requests
Request for assistance with hardware-related issues on an existing computer, such as malfunctioning hardware components or system errors.
Continuity Access
  1. Services
  2. Security Application
Request access to Continuity 2000.
Email Alias
  1. Services
  2. ASUN/CSE
  3. Onboarding
CSE/ASUN Email Alias Guide and Request
EMERGENCY REQUEST
  1. Services
  2. College of Engineering IT
Request for immediate assistance related to in-person class issues, such as a hardware failure or software issue that is preventing a class from taking place. This request should only be used in urgent situations that require immediate attention.