Connecting to the Virtual Desktops via Remote Applications

Please refrain from utilizing any audio or video streaming services within the remote environment to reduce the strain on the remote servers. Video streaming (Zoom, Teams Meetings, Youtube, etc.) should be done on your local computer. Anyone using video or audio streaming within the remote environment may have their remote session terminated without warning.

If you are a frequent user of Remote Services, or you don't want to navigate to the website, it is possible to set up a PC or Mac to keep .rdp files as favorites and launch them directly from Microsoft Remote Desktop. Launching .rdp files this way is done much in the same way as for any software installed onto your local machine.

Before continuing with these instructions, please make sure that your computer has all the latest updates, and that you have administrative rights on your computer to complete the Remote Applications Connection. PC users who do not have administrative rights will need to access Remote Services via Website Connection.

Connect to the VPN

NOTE: If you are currently connected to the University wireless (eduroam) or wired network you DO NOT need to connect to the VPN prior to connecting to any remote resources.

For increased security all remote connections require you to connect to the university VPN (Virtual Private Network) on your computer prior to initiating any remote connections.

If you have not previously connected to the VPN please follow the steps for first time connection to the VPN.
For any subsequent connections please use the steps for subsequent connections to the VPN.

Connection Instructions

Jump to: Windows 10 Remote Applications Connection
Jump to: MacOS Remote Applications Connection

Windows 10 Remote Applications Connection

Setting Up Remote Services Via Microsoft Remote Desktop App

Open the Start Menu and search for Remote App and Desktop Connections.
Click on Access Remote App and desktops on the left-hand side of the screen.
In the screen that appears, enter your UNR email address.
- If you have an @unr.edu email address you can use that instead.
Read the security warning that appears, and verify that you have entered the correct link, then click on Next.
The Windows Security Credential window will appear. Enter in your NetID in the form of UNR\NetID and your password and then click OK.

$Windows Security Credentials window username entered as UNR\netid and a red box around the OK button and a red arrow pointing towards the OK button.$
If completed correctly, you will see a screen with the connection name as UNR Remote Services as well as the programs and desktops you have available. Click on Finish.
You will now see all of your available remote connections in the start menu.

MacOS Remote Applications Connection

Setting Up Connections Via the Windows App on macOSX

Install Windows App (formerly Microsoft Remote Desktop) from the App Store or, if on a university managed device, from Self Service. Once installed, launch the app. If your computer informs you this application is already installed please make sure it is updated to the newest version.
Click on the Devices tab, then select the + button at the top of the window, and then select Add Workspace.
In the Add Workspace window that appears, enter your UNR email address.
The Add Workspace window will expand. Click on the drop-down menu next to Credentials and select Add Credentials...
In the Add Credentials window that appears, enter in the following information:

User Name: Your NetID in the form of unr\netid (Note: Confirm you are using a backslash "\" between unr and your NetID)
Password: Your NetID password

Click Add.
$Add Credentials window showing Username as unr\netid$
You will automatically return to the Add Workspace window with your new credentials pre-selected in the Credentials field. Click Add.
Click on the Workspaces tab at the top of the window. You will now see a list of available software and remote desktops. Double clicking on any software in the list will launch the software.