Connecting to the Virtual Desktops via Remote Applications

During this time of Campus Alternative Operations please refrain from utilizing any audio or video streaming services within the remote environment to reduce the strain on the remote servers. Video streaming (Zoom, Teams Meetings, Youtube, etc.) should be done on your local computer. Anyone using video or audio streaming within the remote environment may have their remote session terminated without warning.

If you are a frequent user of Remote Services, or you don't want to navigate to the website, it is possible to set up a PC or Mac to keep .rdp files as favorites and launch them directly from Microsoft Remote Desktop. Launching .rdp files this way is done much in the same way as for any software installed onto your local machine. 

Before continuing with these instructions, please make sure that your computer has all the latest updates, and that you have administrative rights on your computer to complete the Remote Applications Connection. PC users who do not have administrative rights will need to access Remote Services via Website Connection.

Connection Instructions

Jump to: Windows 10 Remote Applications Connection
Jump to: MacOS Remote Applications Connection

Windows 10 Remote Applications Connection

 

Setting Up Remote Services Via Microsoft Remote Desktop App 

  1. Open the Start Menu and search for Remote App and Desktop Connections.

    Screenshot of the Win 10 start menu with a red box around the RemoteApp and Desktop Connections option, and a red arrow pointing towards the RemoteApp and Desktop Connections option.
     
  2. Click on Access Remote App and desktops on the left-hand side of the screen. 

    Screenshot of the RemoteApp and Desktop Connections window with a red box around the Access RemoteApp and desktops option and a red arrow pointing towards the RemoteApp and desktops option.
     
  3. In the screen that appears, enter your UNR email address.


    RemoteApps connection window showing a UNR email address entered in the dialog box.
    • If you have an @unr.edu email address you can use that instead.
       
  4. Read the security warning that appears, and verify that you have entered the correct link, then click on Next

    Connection confirmation window showing connection URL and your entered UNR email address with a red box highlighting the Next button.
     
  5. The Windows Security Credential window will appear. Enter in your NetID in the form of UNR\NetID and your password and then click OK.

    Windows Security Credentials window username entered as UNR\netid and a red box around the OK button and a red arrow pointing towards the OK button.
     
  6. If completed correctly, you will see a screen with the connection name as UNR Remote Services as well as the programs and desktops you have available. Click on Finish

    Screenshot of the Access RemoteApp and desktop window with a red box around the Finish button and a red arrow pointing towards the finish button.
     
  7.  You will now see all of your available remote connections in the start menu. 

MacOS Remote Applications Connection

 

Setting Up Connections Via the Microsoft Remote Desktop App on macOSX

  1. Install Microsoft Remote Desktop (version 10) from the App Store. Once installed, launch the app. If your computer informs you this application is already installed please make sure it is updated to the newest version. 

    Applications window with the Microsoft Remote Desktop icon highlighted by a red box.
     
  2. Click on the + button at the top of the window and select Add Workspace

    Remote Desktop Window with the + tab selected and the Add Workspace option highlighted.

     
  3. In the Add Workspace window that appears, enter your UNR email address.

    Add Workspace window showing a UNR email address entered in the dialog box
    • If you have an @unr.edu email address you can enter that instead.
       
  4. The Add Workspace window will expand.  Click on the drop-down menu next to User Account and select Add User Account...

    Add Workspace window showing the User account selected and the Add User Account.. option highlighted
     
  5. In the Add User Account window that appears, enter in the following information:

    User Name: Your NetID in the form of unr\netid
    Password: Your NetID password

    Click Add.

    Add a user account window showing Username as unr\netid
     
  6. You will automatically return to the Add Workspace window with your new user account pre-selected in the User Account field. Click Add.
     
  7. Click on the Workspaces tab at the top of the window.  You will now see a list of available software and remote desktops. Double clicking on any software in the list will launch the software. 
If you have any issues connecting to Remote Services, please contact the OIT Support Center
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Details

Article ID: 117561
Created
Sun 10/4/20 10:45 PM
Modified
Thu 2/25/21 8:42 AM