Report a NAS Share Issue

Request help with a department or personal NAS share, folder, or file issue.

If you need to restore a file or folder from NAS, please refer to the NAS Restore Assistance request. 

Support for NAS Share Issues

Knowledge Base Articles

Browse the Network Data Storage category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with a NAS issue. To help us resolve the issue, please be prepared to provide the following information (if applicable):

  • Full path (and file name if applicable) to the share/folder
  • NetIDs of affected users
  • Hostname of the computer
  • The steps a technician can take to reproduce the problem
 
Report Issue

Related Articles (3)

How to Map a Network Share (Mac)
How to access a department or personal share on a Mac.
How to Map a Network Share (PC)
How to access a department or personal share on a PC.
Storage Quotas and Quota Increases
Storage quotas for department and personal shares, and how to request an increase.