Request Help or Report an Issue

Before you submit a ticket, have you looked for the answer in our Knowledge Base?
Use this service if you are a current faculty, staff, or student and are unable to find what you're looking for in the Service Catalog or Knowledge Base.

Request Help

To request support click Request Help to open a ticket. If you are requesting help with computing hardware or Ethernet, please be prepared to provide some or all of the below information to help us resolve your request:

The port number on the Ethernet jack wall plate
The serial number/service tag of the computer
Hostname of the computer
Your MAC address
Your IP address
Your physical location
Steps a technician can take to reproduce the problem

Request Help