Report Office Phone Issue

Request help with your office phone, including line, reception, voicemail, programming, or other issues.

If your office phone handset appears to be broken or in need of replacement, please Report a Broken Physical Phone.

Support for Office Phone Issues

Knowledge Base Articles

Browse the Office Phones category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with an office phone issue. To help us resolve the issue, please be prepared to provide the following information (if applicable):

  • Phone number of the affected phone
  • The port number on the phone jack wall plate
  • Your physical location    
  • The steps a technician can take to reproduce the problem
Report Issue

Related Articles (4)

How to obtain a Long Distance Access Code or a calling card.
Creating and resetting your PIN for Unified Messaging.
Instruction manuals for the DTerm 2400 and SV7000 / DT730 phone models.


Service ID: 46325
Wed 10/7/20 1:28 PM
Fri 7/7/23 4:48 PM