Report Office Phone Issue

Request help with your office phone, including line, reception, voicemail, programming, or other issues.

If your office phone handset appears to be broken or in need of replacement, please Report a Broken Physical Phone.

Support for Office Phone Issues

Knowledge Base Articles

Browse the Office Phones category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with an office phone issue. To help us resolve the issue, please be prepared to provide the following information (if applicable):

  • Phone number of the affected phone
  • The port number on the phone jack wall plate
  • Your physical location    
  • The steps a technician can take to reproduce the problem
 
Report Issue

Related Articles (4)

Long Distance Calls
How to obtain a Long Distance Access Code or a calling card.
Managing Your Voicemail PIN
Creating and resetting your PIN for Unified Messaging.
Phone Handset Manuals
Instruction manuals for the DTerm 2400 and SV7000 / DT730 phone models.