College Cluster & Research Servers

Issues related to the College Cluster HPC environment (and other research servers) including user onboarding, software installation, job management, and technical issues. If you require assistance with using the College Cluster or have technical issues related to a HPC system, please select this category.

Services (4)

Onboarding

Request for assistance with onboarding users onto the College Cluster HPC system, such as creating a new account, setting up SSH keys, or getting access to specific resources.

Softare Install Request

Request for the installation of software on the College Cluster HPC system, including software dependencies and libraries.

Issue

Request for assistance with any issues related to the College Cluster HPC system, such as software errors, connectivity issues, or hardware failures.

Extend Job

Request for an extension of a current job on the College Cluster HPC system, allowing for additional time to complete calculations or data analysis.