Report an Ethernet Issue

Request help with Ethernet connectivity or wall port issues on the University network. 

Support for Ethernet Issues

Knowledge Base Articles

Browse the Wired Network category of the Knowledge Base to find self-help articles and answers to common questions.

Submit a Ticket

Click the Report Issue button above to get assistance with an Ethernet issue on the University network. To help us resolve the issue, please be prepared to provide the following information (if applicable):

• The port number on the Ethernet jack wall plate
• The serial number/service tag of the computer
• Hostname of the computer
• Your MAC address
• Your IP address    
• Your physical location    
• Steps a technician can take to reproduce the problem