My Recently Visited Services

Can't find what you're looking for? Use this service if you are a current faculty, staff, or student and are unable to locate a service in the catalog for your request or issue.


Information for requesting an MFA (multifactor authentication) reset.


Report a technical issue with a shared mailbox.


Technical support information for OnBase users.


Security Training for employees requiring PCI access.


Get assistance or connect to self-help resources for standard Microsoft Teams features, such as chat, teams, file sharing, client/application, and more.


Get assistance with a Microsoft SharePoint site or connect to self-help resources.


Access and support information for Microsoft Power Apps.


Access and support information for Microsoft Outlook.


Get assistance with Microsoft OneDrive or connect to self-help resources.


Report a technical issue with your office phone.


Request service or guidance with a software program or online application. This may include access requests, installation assistance, licensing questions, upgrades, etc.


Report a technical issue with your university email account or calendar.


Notify the Office of Information Technology that a Digital Wolf Pack iPad has been reported lost or stolen.


Submit a request for a new Mailman mailing list. Mailman list email addresses end with @lists.unr.edu, @lists.med.unr.edu, or @lists.asun.unr.edu. Do not use this request for assistance with any email address that ends in @unr.edu.


Support information for Bomgar.


Submit a request to temporarily restore a former employee's NetID access.


Access and support information for Windows Defender.


Add a printer to the UNR print server. Use this form for network-enabled printers that will be used by multiple computers.


Access and support information for the Oracle Client and legacy Financial Data.


Server security audit to be completed post-update.


Request assistance adding your university email account to Outlook, Thunderbird, an iOS device, or an Android device.


Technical support information for TruVision users.


Access and support information for TeamDynamix.


Request access to a virtual desktop, such as the College of Business desktop, Med RDS, College of Science, and others. Access for a specific course is granted for the duration of the semester. Other student access is granted for the duration of the calendar year.