Add a user to department or medfiles NAS drives and folders.
Can't find what you're looking for? Use this service if you are a current faculty, staff, or student and are unable to locate a service in the catalog for your request or issue.
Request to have a URL allowed through the School of Medicine firewall.
Access and support information for WebCampus.
Get assistance with your NetID or connect to resources for password self-help, NetID activation, and help articles.
Request the setup of a new computer.
Support for UNR Med users with performance issues on a Charter Spectrum phone or fax line. Performance issues include interference, reception issues, static/clicking/echoing, etc.
Access and support information for Java.
Report a technical issue with your Teams event.
Access and support information for the Microsoft Office 365 app suite, which includes Word, Excel, Outlook, Teams, SharePoint, OneDrive, Power Apps, and more.
Request access to a virtual desktop, such as DataWorks, the College of Business desktop, the Engineering desktop, Med RDS, and others.
Add user permissions to a SQL Server database.
Get technical support for audiovisual needs for Med conference rooms, classrooms, telemedicine, and more.
Request access to a current or former employee's data files for business continuity or sensitive matters. Requires prior authorization from the Office of the President.
Get assistance or connect to self-help resources for standard Microsoft Teams features, such as chat, teams, file sharing, client/application, and more.
Long-term physical access to OIT maintained data center facilities.
Get assistance with a Microsoft SharePoint site or connect to self-help resources.
Get assistance with Microsoft OneDrive or connect to self-help resources.
Support information for BlueCat. IT employees may use this service to request BlueCat access.
Request a guest wireless account for six days or more.
Use this service to request change(s) to census objects and structures that support the Census process.
Report a technical issue with the VPN.
Request approval to access the University's Virtual Private Network (VPN).
Support information for LabStats. Use this service to request access, statistics, and more.
Request a software installation on OIT-supported computer lab machines.